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Work Experience

API Engineer & Product Owner @FL3XX

Wien, Austria (Feb 2022 - Present)

FL3XX platform is an ecosystem of solutions to help manage, optimize, and grow airlines operations
  • Led product journey for FL3XX's API service, ensuring the roadmap aligned with the business strategy and customer needs to drive product innovation and user satisfaction. 
  • Managed the creation and optimization of 30+ API endpoints, enhancing integration with business workflows and improving cross-team collaboration efficiency by 20%.
  • Conducted in-depth analysis of customer challenges, leading to the development of tailored product solutions that significantly improved customer experience and engagement.
  • Cultivated strategic partnerships with key stakeholders, enhancing product value and market presence.
  • Implemented process optimizations, including automation, which reduced time-to-market by 25% and increased product development efficiency by 30%.
  • Initiated direct user feedback loops, influencing product enhancements that decreased churn by 10%.
  • Developed and standardized API documentation for 50+ endpoints, streamlining the integration process for partners and internal teams, and enhancing system reliability by 40%.
  • Translated business requirements into engineering tasks for 20+ projects, ensuring API met partner expectations and functional & non-functional requirements, resulting in a 35% reduction in integration issues.
  • Unified product, engineering, and sales to develop requirements, aligning technical solutions with market needs and enhancing stakeholder satisfaction.

Business Analyst @Solutions2Enterprises (S2E)

Milan, Italy (July 2021 - Feb 2022)

  • Proposed and implemented IT infrastructure enhancements to optimize product performance using Elastic Stack.
  • Developed insightful Power BI reports, enabling data-driven decision-making and product strategy refinement and targeting business KPIs.
  • Built ETL from external DB to feed Power BI datasets.
  • Collaborated closely with cross-functional teams to integrate data insights into product development and enhancement strategies.

Intern Junior Blockchain Consultant @IBM/Sistemi Informativi

Rome, Italy (Nov 2020 - July 2021)

  • Created and presented proofs of concept in various sectors, including Aviation and Public Administration, focusing on blockchain applications and their potential in product innovation.
  • Assisted in client engagements, focusing on blockchain product features and benefits.
  • Established strong customer relationships, fostering product-centric discussions and solutions.

Education

Bachelor of Science in Business Administration & Management

European School of Economics ESE

Rome, Italy (Dec 2015 - Jan 2021)

  • Final project: Blockchain applications to improve the aviation industry value chain

Business Skills

Product Management, Market & Customer Research, Agile: Scrum & Kanban, Backlog Management, Software Development Process, Stakeholder Management, Product Innovation, Customer Focus, Vision and Strategy Development, Software Documentation

Tech Skills

Python, SQL, REST APIs, Javascript, React, HTML/CSS, FastAPI, Git, Docker, AWS, LLMs, Postman, QA/Testing, PostgreSQL, Grafana, Integrations, Maintenance and Updates, Performance Monitoring

Soft Skills

Team-Player, Critical & Strategic Thinking, Curiosity, Communication Creativity, Cross-Functional Teams Collaboration, Long-Term business vision, Goal-oriented, Future-focused, Adaptability / Flexibility

References

Available upon request.

Alex